COVID-19 Frequently Asked Questions

This page will be a continually updated source of common questions students, staff, and faculty will have during the COVID-19 outbreak. Please check back here on occasion as answers may change or be added as the situation changes.

What is the current status of the campus?

HCC has now finalized our class schedule for the fall semester, in conjunction with social distancing requirements and Dept. Public Health and CSCU recommendations.  The schedule is published Here!

We will have a variety of class options for students, with most classes being offered online either synchronously or asynchronously. Workforce programs requiring hands-on labs will be offered on-campus with appropriate safety measures in place.

Connecticut’s FREE community college program, known as PACT will be available but students MUST register by July 15th.  This is the perfect time to save money and kickstart your future at HCC!

What does online-only format mean for me?

Faculty and students will utilize available online resources from off-campus locations to continue classwork. These include common tools such as Email, Blackboard, myCommNet, WebEx, and Office 365. Refer to the Course Continuity Resources page for detailed information regarding these services.

What about staff and non-teaching faculty during this time?

HCC campuses will be closed to the public through the remainder of the semester. All faculty and staff except those designated by their individual institution as Level 1 – and that number will be extremely limited – will continue to work from home.. Questions regarding payroll, timesheets, student workers, EA positions can be directed to the Human Resources and payroll departments.

What if I have off-campus clinics, internships, or other experiential activities?

Students who engage in off-campus clinics, internships, and similar experiential activities, may check with their site supervisor or instructor.

Where do I find my instructor or other faculty’s contact information?

Please refer to our online directory for all faculty and staff contact information.

What online resources are available to me during this time?

Faculty and students, please refer to our course continuity resources page to find more details regarding the online services available to you during this time.

What if I need support for these online resources?

Please visit our 24/7 CSCU Support Site for phone, chat, and knowledge base support.

I will be traveling, is there anything I need to do?

ALL HCC-sponsored travel outside of the state of Connecticut is suspended until further notice.

Faculty, staff and students are discouraged from traveling during Spring Break, however, if you must travel, we ask that you keep HCC administration updated on your travel plans by completing our Report Travel Plans.

What about previously scheduled campus events?

All campus events scheduled for the rest of the spring semester have been canceled, including those sponsored by external clients.

What about previously scheduled individual meetings/assistance/advising?

At this point, individual meetings are still allowed, but but done remotely. This also includes students with individual assistance in labs or scheduled meetings with faculty advisors.

What about scheduled on-campus placement tests?

All placement tests are canceled. Please check back with our testing center for any other details. 203.332.5217

What about scheduled on-campus placement tests?

All placement tests are canceled. Please check back with our testing center for any other details. 203.332.5217

Continuing Education Specific Questions

Will Continuing Education classes be held during spring break as scheduled?

No, as per previous communications, all classes (credit and non-credit) are canceled thru spring break. Continuing Education faculty and staff will be communicating with students during spring break regarding class makeups.

Will Continuing Education classes be held on line after spring break?

During Spring Break, Continuing Education staff will be in touch with faculty to identify how to reschedule and make up classes and communicate with students. Students should check their email on a regular basis for additional information specific to your class/program

If a Continuing Education class is rescheduled and I can’t participate who should I contact?

Please contact the Continuing Education office at 203.332.5057 or email at

I still have additional questions.

Starting Tuesday, March 10 through the remainder of the spring semester – The campus will be closed to faculty, staff, and students to allow for a deep cleaning and disinfecting of classrooms and offices.

From Monday, March 23 – through the end of the spring semester – The campus will remain closed and all classes will resume in an online-only format.

Students: Please contact our Dean of Students Office.

Faculty: Please contact our Dean of Academic Affairs.

Staff: Please contact our Human Resources department.

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